This policy applies to all court bookings, social play, clinics, and events unless otherwise stated.

Full Refund

You will receive a full refund when:

• Your booking is cancelled 48 hours or more before your start time.
• Refunds are returned to the original payment method.
• Please allow 5–7 business days for processing

Example:
A court booked for Saturday at 3:00pm must be cancelled before Thursday at 3:00pm.

Account Credit Only

• Cancellations between 48 and 24 hours receive club credit.
• Credit can be used for court rentals, social play, leagues, clinics, and merchandise.
• Credits do not expire.

Example:
Cancel Thursday at 5pm for a Friday 5pm court—credit will be issued.

Non-Refundable Period

• Cancellations inside 8 hours or no-shows are not refundable.
• No credit will be issued inside the 8-hour window.

Example:
Cancelling at 12pm for a same day 6pm booking = no refund or credit.

Final Sale of Credits & Refund Method

After 30 days from the date of issuance, all refund and credit transactions are considered final. No changes may be made to the method of refund or form of payment, including converting club credit to a monetary refund.

Club Credits

• Can be used toward any future bookings or programs
• Do not expire
• Have no cash value
• Are non-transferable

Squeeze Pickleball reserves the right to review and make final decisions on all credit and refund requests.